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Posted: Monday, August 28, 2017 8:01 PM

**Home Lending Branch Support Specialist - Everett - (TF24491)** **Job Requisition ID:** TF24491 **Job Title:** Home Lending Branch Support Specialist - Everett **Job Type:** Full-Time **Location:** Everett, WA **Job Description:** MAJOR RESPONSIBILITIES Greet customers in person and by phone, direct to appropriate area, help with inquiries. Provides administrative and clerical support to relieve department managers or associates of administrative duties such as sorting/filing documents, posting, recording, or compiling information, making and verifying calculations, and/or performing data entry. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Support Specialist - Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires administrative/clerical experience, reading, writing, and basic arithmetic skills, and knowledge of administrative/clerical procedures, practices, and policies. Ability to use office software (ie, word processing, spreadsheets, etc.) and equipment. Completion of high school, vocational training, or equivalent. Requirements: - 1-2 years previous administrative/clerical experience or mortgage banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the SAFE Act requirements. No relocation offered. PHYSICAL AND ENVIRONMENTAL DEMANDS + Work involves sitting, occasional walking, and lifting up to 50 pounds. + Requires close visual acuity. + Normal office environment. + Occasional travel. Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.


• Location: Everett

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