Posted: Thursday, August 24, 2017 7:13 AM
Job ID 6105Department Lynnwood Office (10000064)
Union Classification Union IBEWType
Full Time : Hourly
of Openings 1.0Job Location Lynnwood (LN)
08/29/2017Salary/Wage 25.73per hour
Job Definition 13;
Performs varied and more complex office and clerical support to assigned department(s) including (but not limited to): working with customers projecting a positive customer service attitude; answering general questions and providing phone coverage for assigned department(s); developing word processing and spreadsheet documents using appropriate computer software applications; and using Districts e:mail and calendaring system as necessary.
Distinguishing Characteristics 13;
The OSS Level III is a bid position with the successful candidate selected based on seniority and meeting the minimum qualifications stated in the job description. The OSS Level III position is distinguished from the Level II by the increased technical knowledge and skill required to perform the duties of the job along with increased job responsibilities. Duties performed involve a combination of office and clerical support work that is of a more complex nature along with some routine and recurring duties. Incumbents perform work using a wide range of established methods with the discretion to select the best alternative to accomplish work. This position requires the incumbents to perform the duties of an OSS and/or upgrade to an OSA as required.
Note: An OSS may perform some or all of the functions outlined within this job description. As noted under the Basic Responsibilities section of this job description, some OSS positions are required to perform office/clerical duties specifically related to the department. These duties are noted by having the department or division name in parentheses/bold following the job duty.
Essential Job Functions 13;
:Provides customer service support (both internal and external) for District Departments, receives and directs incoming calls using a multi line phone, forwards customer inquiries and acts as point of contact for Department when appropriate.
:Develops, composes, audits and proofs word processing documents and spreadsheets by using various computer software applications, in support of department and appropriate Managers.Types, logs and routes various documents, reports, forms, cards, etc. as necessary. Compiles information from District resources for letters of credit.
:Performs data entry into various systems including manual and automated recordkeeping systems. Performs data entry of routine customer information including:phone numbers, social security numbers, data of birth and mailing address changes in to the Districts customer information system. Prepares and/or maintains daily reports and logs.Audits various data and input as necessary.
:Completes and processes various forms required for day:to:day operations and processes contracts and invoices and payments using enterprise:wide database(s).
:Maintains filing systems in support of departmental function, including but not limited to daily filing, archiving and retrieving files.
:Orders and maintains supply inventories to support departmental needs, prepares and transmits faxes, and copies and collates and distributes various documents.
:Opens, sorts and distributes mail for related departments.Performs special delivery as needed.
:Operates related office equipment such as fax machine, copy machine, ten key, calculator, etc.
:Takes notes during meetings, transcribes and routes final copies.
:Collects, compiles and edits data to produce departmental reports; conducts research and contacts outside agencies/vendors as needed.
:Performs functions of TRG for the department as assigned and assists departmental personnel with timesheet questions and entry.
:Assists in the preparation of the departments budget.Reviews and appropriately codes, enters
• Location: Everett
• Post ID: 54021288 everett