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Posted: Friday, August 18, 2017 11:29 PM

Req ID: 98635:/br::/br:
Through your passion for the brand the role of Sales Support will play an integral role in supporting the sales team in providing a seamless personalized experience for all customers. You will ensure every sale is managed in a timely and accurate manner, and the product flow between the stockroom and shop floor is delivered harmoniously
Responsibilities:
: At all times present oneself professionally and in line with the brand image and company grooming guidelines
: Be perceptive of customers needs, listening and showing enthusiasm for the product and brand. Ensuring your actions help drive the customer experience
: Understand and effectively follow all point of sale procedures e.g. Global Refund, VAT procedures (where applicable), Customer Compliance, Till procedures (cash handling, credit authorization, acceptance of checks, exchanges) etc.
: Ensure all customer goods are wrapped and presented in accordance with company guidelines and ensure the highest level of service is delivered
: Strive and assist the store in meeting sales targets
: Be aware of the complaints procedure for customers
: Be aware of visual merchandising guidelines and assist to re:position displays when required
: Assist Sales Associates by locating stock required for customers
: Assist the Stockroom Associates to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed
: Assist with the delivery of stock when needed, collecting altered garments for customers and transferring garments to other stores as required
: Carry out any additional duties supporting the sales team as directed by the management team
: Uphold the company culture and bring to life Burberrys core values : Protect, Explore, Inspire
Personal Profile:
: Iconic Customer Service skills
: Excellent Communication skills : perceptive to customer needs
: Professional and team player
: A positive approach and willing to learn
: Brand passion and awareness is integral to the role
: Attention to detail
: Highly organized and accurate
: Honest and reliable
: Flexible and adaptable to the needs of the business
: Entry level role into Operations or Sales
: Proven previous experience of cash handling
: Passion for technology with a proven ability to embrace new technology
: Proven passion for delivering customer service and a seamless Customer Experience
Posting Notes: USA Washington (US:WA) Tulalip Retail Retail n/a

Source: https://www.tiptopjob.com/jobs/71018962_job.asp?source=backpage


• Location: Everett

• Post ID: 53682368 everett
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