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Posted: Thursday, August 31, 2017 7:00 AM

Req ID: 98635:/br::/br:
Through your passion for the brand the role of Sales Support will play an integral role in supporting the sales team in providing a seamless personalized experience for all customers. You will ensure every sale is managed in a timely and accurate manner, and the product flow between the stockroom and shop floor is delivered harmoniously
: At all times present oneself professionally and in line with the brand image and company grooming guidelines
: Be perceptive of customers needs, listening and showing enthusiasm for the product and brand. Ensuring your actions help drive the customer experience
: Understand and effectively follow all point of sale procedures e.g. Global Refund, VAT procedures (where applicable), Customer Compliance, Till procedures (cash handling, credit authorization, acceptance of checks, exchanges) etc.
: Ensure all customer goods are wrapped and presented in accordance with company guidelines and ensure the highest level of service is delivered
: Strive and assist the store in meeting sales targets
: Be aware of the complaints procedure for customers
: Be aware of visual merchandising guidelines and assist to re:position displays when required
: Assist Sales Associates by locating stock required for customers
: Assist the Stockroom Associates to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed
: Assist with the delivery of stock when needed, collecting altered garments for customers and transferring garments to other stores as required
: Carry out any additional duties supporting the sales team as directed by the management team
: Uphold the company culture and bring to life Burberrys core values : Protect, Explore, Inspire
Personal Profile:
: Iconic Customer Service skills
: Excellent Communication skills : perceptive to customer needs
: Professional and team player
: A positive approach and willing to learn
: Brand passion and awareness is integral to the role
: Attention to detail
: Highly organized and accurate
: Honest and reliable
: Flexible and adaptable to the needs of the business
: Entry level role into Operations or Sales
: Proven previous experience of cash handling
: Passion for technology with a proven ability to embrace new technology
: Proven passion for delivering customer service and a seamless Customer Experience
Posting Notes: USA Washington (US:WA) Tulalip Retail Retail n/a


• Location: Everett, tulalip

• Post ID: 54464923 everett is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017