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Posted: Sunday, August 27, 2017 9:49 AM

Senior IT Business AnalystLocation: Everett, WA or Allen, TXFrontier communications is seeking a Senior IT Business Analyst, to join our growing IT Portfolio Management/PMO team, who can write User Stories with Acceptance Criteria, utilize Agile SDLC, and Scrum backlog planning. This position is responsible for development of business and functional requirements for IT system enhancements that align business goals, IT Initiatives, and technology considerations. This individual works as part of the Project Management Organization to ensure that business needs and plans are integrated with IT project delivery. This position will specifically work on projects supporting the Field Operations Portfolio of projects. These consist of efforts that affect Assignment, Dispatch, and Provisioning systems and processes.Essential Duties and Responsibilities:Good understanding of Writing User Stories, Agile SDLC, and Scrum backlog planning.Support the business in the development of initial requests for IT services through the IT intake process, including establishment of business justification and ROI.Lead feasibility and scope meetings to obtain business and functional requirements.Develop use cases and process flows and ensure documentation conforms to SLC/PMO standards.Ensure requirements gathering begins with the current state outlined, minimizing time needed to understand the current workflow. Pre-build use cases prior to project kick off to efficiently proceed through the requirements process.Gather and document how project success is to be measured.Provide input, clarify questions, and review technical specifications, business processes, and recommendation to ensure technical design meets documented business objectives. Have thorough understanding of technical solution design and resulting process changes - focusing on requirements and testing concepts.Clarify questions/defects during testing process to ensure project requirements are met: Identify and assess potential scope creep.Obtain written approval of final requirements from all stakeholders.Follow requirements change request process, updating and distributing revised documents for stakeholder review and approval. Validate and work with Project Manager on changes affecting deliverable/project cost or schedule.Work with the business and IT Project Managers to ensure that project requirements are met through the delivery of projects during the project execution and the closedown phases.Develop project release notes communicating intended system changes to Release Management and business organizations.Suggests areas for improvement in business internal processes along with potential solutions.Manage knowledge repositories.Able to lead multiple small/medium projects where no Project Manager is assigned. Performs as a Project Coordinator to assist a Project Manager on large projects.Works under general supervision and follows standard PMO procedures and practices.Identifies and recommends changes to improve PMO processes.Understanding of Assignment, Dispatch, and Provisioning processes and ability to utilize current online plant reference guides to document as-is processes. Used to ensure requirements gathering efficiently begins with the current state, minimizing time needed to understand the current workflow. Pre-build use cases prior to project kick off again to efficiently proceed through the requirements process.Able to query and analyze plant related information to assist in identification of project benefits. Examples would include analysis of order volumes, flow through volumes, plant data records and organization etc. REQUIRED SKILLSProficient in MS Word, MS Excel, MS Project, MS PowerPoint, and Visio.Customer driven and a team player, with strong interpersonal and customer interface skills.Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results.Candidate must excel in communication/presentation skills, both oral and written, and tailor communication to various levels of the organization.Ability to interact professionally with diverse group of subject matter experts at various levels within an organization.Must be able to work and prioritize in a fast paced changing environment while coordinating multiple tasks/projects simultaneously.Demonstrated ability to produce clear and concise project documentationEffectively manages client expectations and escalationsAbility to work either independently or as part of a larger team.Ability to work under minimal direction.Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.REQUIRED EDUCATION/EXPERIENCE Bachelor's degree and (5) years' experience or equivalent combination of education and experience as an IT Business Analyst.DESIRED EXPERIENCE5-10 years of prior IT Business Analysis experience or experience as a user of IT applications with experience with Writing User Stories, Agile SDLC, Scrum backlog planning, software delivery, project management, requirements gathering desired.Specific business knowledge within the Telecommunications Industry is desirableFrontier's new LinkedIn group highlights what is happening within the technology industry and also showcases the opportunities available at Frontier. We encourage you to become a member and share it with your network connections as well. The page will show trends which are emerging within technology, and as a member of the group you will also have the ability to share questions, ideas, or articles with the rest of the community.It is simple and fast to become a member! Click the link below and then log into LinkedIn using your email and password. Once you are logged in you will be directed to the group landing page, and in the top right-hand corner of the page you will see a "Join" button. After selecting, you will have access within a few hours.Join our LinkedIn Group, Frontier Technology: Networking, Forum, and Jobs. Required Experience


• Location: Everett

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